My first ever phone

 I got my first phone on the 8th of May 2023, the day when I got my board results back then I never owned a phone. Living in a technology-advancing century phone plays a crucial role in our daily schedule so my parents bought a new phone for me and my sister as she has been using her old phone for years, she convinced our parents and both of us got the same brand, same model and same colour phone with different phone cases. After using my phone for three days I started to notice that my phone has been draining so much of charge while using, As we all know it's abnormal to drain much charge in a new phone,  It drained out the charge even if we don't use it. Then the phone produces too much heat on the top, near the camera. at first, I thought it was because of the sunlight as I was on my way to my cousin's home when I first noticed it. After telling my parents we kept it under observation for a day and compared my sister's phone with mine as her phone works fine we thought to report it to the showroom, After getting a note of our problem they guided us to that particular brand service centre, and we reported our problem there and they started to work on my phone and returned it by saying that the phone is alright, But then the problem hasn't resolved so we had to go there again and they kept on convincing us that the phone is doing good, in total we went there for about 7 days and even allowed my phone to keep it in their observation for one and a half day but nothing got changed I got fed up with there customer service thought to keep the phone for next few years since they told us that the hardware is working fine. Because of this incident, everyone in our family gets annoyed by hearing this brand name. That's how my excitement turned into annoyance when I got my first phone.